It’s likely that at some point within your business career that a standoff will occur. Whether it’s in a difficult negotiation, a result of different opinions on effective strategy or just a personality clash, conflict is a situation that most of use encounter on a regular basis.
How we react to the situation can dramatically change the outcome, and escalation is all too easy if the wrong approach (perhaps shouting) is used.
In our latest presentation, we provide 10 techniques to approaching conflict that allow you to take control of the situation and find a more constructive outcome.
How do you deal with conflict? Let us know any techniques you use below.